Ensuring accessible, inclusive digital access for every member
If you have a disability and the format of any material on our web pages interferes with your ability to access the information, please contact the webmaster by email at [email protected] or (800) 334-8788. The webmaster will refer your request to the appropriate Credit Union department, and the department will respond to your request. To enable us to respond in a manner most helpful to you, please indicate the nature of the accessibility problem, the web address of the requested material, your preferred format in which you want to receive the material (electronic format (ASCII, etc.), standard print, large print, etc.) and your contact information.
California Credit Union Website Accessibility Statement
Updated: July 2023
ccu.com strives to ensure that its services are accessible to people with disabilities. ccu.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Consistent with our goal to meet the diverse needs of all our members, California Credit Union is committed to providing a website that is accessible and inclusive for everyone. Whether you rely on assistive technologies, a magnifier, voice recognition software or video captions, we’re continually working to ensure a seamless digital experience. Through these ongoing efforts, California Credit Union aims to comply with all applicable guidelines, including WCAG 2.1 at levels A and AA.
Despite our efforts to make all pages and content on ccu.com accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
ccu.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
If you are having trouble with any content on ccu.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
If you wish to report an accessibility issue, have any questions or need assistance, please contact ccu.com Member or Site Visitor Support as follows:
Email: [email protected]
Phone: (800) 334-8788