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Member Security

Feel secure knowing we use the latest technology to safeguard your personal and financial information. 

Member security is our top priority.

We are committed to providing you with a safe banking experience and educational information to help you protect your identity. One of our top priorities is to protect the privacy and security of your personal information.

Signing On To Digital Banking

When you create your Digital Banking account, you will be asked for two pieces of information to help us to establish your identity: your Social Security number and keyword. If you do not have a keyword, you may contact us at (800) 334-8788 to create one.

The first time you sign on to Digital Banking, you'll be asked to validate your identity with a text, email or telephone call. This ensures only you have access to your personal information.

This verification process will be presented to you when you access your online account from a new location, a new computer, when you change your regular banking habits or when you activate other criteria requiring authentication.

You'll see that all the signon pages are secure (https). This ensures your information is encrypted before it is sent over the internet. Together, these multiple factors help us provide the latest in online security to ensure the safety of your online transactions.

Tools & Resources to help make your day-to-day more manageable.

Fraudulent Emails & Identity Theft

Avoid attempts to steal your identity. 

Get Informed

How to Protect Yourself

We recommend a course of action to protect you and your family from identity theft. 

Protect Yourself

How We Protect You

Each day we take steps to make sure you’re securely covered.

Learn More